Shipping Policy

Shipping and Delivery Policy

Last updated: May 2026 | CoastRide Cairns | ABN 72 123 517 615

1. Assembly

Every CoastRide scooter is fully assembled and tested by our team in Cairns before dispatch. No assembly is required on delivery — simply unfold and ride.

2. Delivery Timeframe

Orders are dispatched within 1-2 business days of payment confirmation. Standard delivery takes 5-10 business days from dispatch. You will be notified when your order ships.

3. Delivery Area

We deliver within the Cairns region, Queensland. For delivery outside this area, contact us via our contact form before ordering.

4. Local Pickup

Free local pickup is available in Cairns by appointment. We will contact you when your scooter is ready.

5. Delivery Charges

Delivery is free within the standard Cairns delivery area. Additional charges may apply outside this area.

6. Delays

CoastRide Cairns is not liable for delivery delays caused by circumstances outside our reasonable control.

7. Contact

Use our contact form for all delivery enquiries.